Privacy Policy

Privacy Statement

This Privacy Statement is intended to inform you about our policies and procedures regarding the collection, use and disclosure of information by AdventurVida, and all affiliated travel brands (collectively “AdventurVida”) such as AdventurVida Travel at www.adventurvida.com, and any other websites, features, applications, widgets or online services that are owned or controlled by AdventurVida and that post a link to this Privacy Statement (collectively, the “Site”), as well as any information AdventurVida collects offline in connection with the Site. This Privacy Statement applies to information collected from the effective date forward; information collected while a previous Privacy Statement was in effect remains subject to the terms of that former policy.

AdventurVida is constantly striving to provide excellent service to you while building a long-lasting relationship. To achieve these goals, we occasionally need information supplied by you when you visit our website. We value your privacy and protect your personal information as described in greater detail below.

This Privacy Statement also explains how we may use and disclose such information, as well as your ability to control certain uses of it. By using this site, you agree to the data collection, use, disclosure and storage practices described in this Privacy Statement.

By accessing or using the Site, you consent to the information collection, disclosure and use practices described in this Privacy Statement. Certain features or services referenced in this Privacy Statement may not be offered on the Site at all times. Please also review our Terms of Use, which governs your use of the Site, and which are accessible for AdventurVida Travel at https://www.adventurvida.com/terms.html.

Information Collection

Information We Collect From You

We collect information from you when you choose to provide it to us. This may include when you create an account with us, sign up for our email lists, use our services, submit a rating or review, participate in a survey or promotion, or otherwise contact us.

AdventurVida may collect “Personal Information” such as name, addresses, telephone number and e-mail addresses. For example, we collect personal information when you submit a Booking request and in connection with any payments made through the Site.

If you make purchases through the Site, you may provide certain payment information, such as payment card or other financial account information, and a billing address. A third-party payment processor collects and processes that information on our behalf; we do not collect or retain your payment information.

User Generated Content

When you voluntarily disclose information about yourself in the content that you submit to this website (e.g., personal information such as your name, phone number and personal web address) through a traveler review, testimonial or other public posting on the website, this information will be publicly available, can be collected and used by third parties and may result in unsolicited messages from others. Such activities are beyond our control. Please refrain from disclosing personal information on this website that you intend to keep private.

Please also note that by submitting a traveler review, testimonial or other public posting on this website, it becomes the property of AdventurVida, and we may reproduce some or all of it in our promotional materials—either elsewhere on our website, our social media, in an email, or in our catalogs. You also authorize us to disclose your last name, hometown and state, and travel history with us in connection with the review.

Information Collected From Other Sources

We may obtain information about you from other sources, including social networks that you use to connect with us. If you use a third party service to login, link to us, or communicate with us (such as a social network or third party video chat), we may receive certain information about you from the third party based on your registration and privacy settings on those third party services. This information may include name, user name, demographic information, updated address or contact information, interests, and publicly-observed data, such as from social media and online activity.

Social Media

The Site also may permit additional interactions between it and a third party website, service, or other content provider, such as enabling you to “like” or share content to a third party social media service (such as Facebook), or to share content from a third party social media service to our Site. If you choose to “like” or share content, or to otherwise share information from or via our Site with a third party site or service, that information may be publicly displayed, and the third party may have access to information about you and your use of our Site (and we may have access to information about you from that third party). Please note that your relationship with any social media service is governed solely by your agreement(s) with such social media service and your interactions with third parties through social media or similar features are governed by the respective privacy policies of those third parties. You may also be able to modify your privacy settings with these third party social media websites.

You can choose to access certain third party social media websites and services through our site (such as Facebook or Instagram). When you do so, you are sharing information with those sites, and the information you share will be governed by their privacy policies. You may also be able to modify your privacy settings with these third party social media websites.

Use of Cookies

As is true of most web sites, AdventurVida automatically collects some information about your computer when you visit our Site, such as your IP address, browser type, referring/exit pages, and operating system. In addition to personal information, AdventurVida may also gather non-personally identifiable information, which may be used by AdventurVida. Generally, “non-personally identifiable information” means information that is collected by automatic or electronic means, using technologies such as cookies, pixel tags and web beacons, browser analysis tools, and web server logs or other technologies to automatically collect certain information when you use our Site or interact with our emails and online or mobile advertisements. As you use our website, your browser and devices communicate with servers operated by us, our business partners and service providers to coordinate and record the interactivity and fill your requests for services and information.

Our websites actively log and record information of a non-personal nature such as referral websites, visits, length of sessions, domains, browser software and more. We aggregate and use this non-personal data to improve our website experience for you. We also record the IP address of the computers that visit our website. We also may collect information about your online activity, such as content viewed and pages visited. One of our goals in collecting this automatic information is to help us understand the interests of our travelers and customize your user experience. We may also use information about your online activities for offline marketing purposes.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the AdventurVida services or web Sites you visit.

Use of Your Personal Information

AdventurVida collects and uses your personal information to operate the AdventurVida web Site and deliver the services you have requested. AdventurVida also uses your personally identifiable information to inform you of other products or services available from AdventurVida and its affiliates. AdventurVida may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

AdventurVida does not sell, rent or lease its customer lists to third parties. AdventurVida may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, AdventurVida may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to AdventurVida, and they are required to maintain the confidentiality of your information.

AdventurVida does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

AdventurVida keeps track of the web Sites and pages our customers visit within the AdventurVida Site, in order to determine what AdventurVida services are the most popular. This data is used to deliver customized content and advertising within AdventurVida Travel to customers whose behavior indicates that they are interested in a particular subject area.

AdventurVida web Sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on AdventurVida or the Site; (b) protect and defend the rights or property of AdventurVida; and, (c) act under exigent circumstances to protect the personal safety of users of AdventurVida, or the public.

Security of Your Personal Information

AdventurVida secures your personal information from unauthorized access, use or disclosure. AdventurVida secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

AdventurVida will occasionally update this Privacy Statement to reflect company and customer feedback. AdventurVida encourages you to periodically review this Statement to be informed of how AdventurVida is protecting your information.

Contact Information

AdventurVida welcomes your comments regarding this Privacy Statement. If you believe that AdventurVida has not adhered to this Statement, please contact AdventurVida at privacy@AdventurVida.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.